Privacy Policy
Disconduce Pty Ltd ("Disconduce", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other relevant legislation. We value your trust and aim to be transparent about our data practices.
1. Information We Collect
We may collect various types of personal information when you interact with our website, engage our services, subscribe to our communications, or otherwise contact us. This information may include:
- Identity Data: Your full name, title, company name, and job position.
- Contact Data: Email address, phone number(s), business address, and other contact details you provide.
- Service Data: Information related to the services you inquire about or engage us for, including business needs, strategic goals, and market interests.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. This is often collected via cookies and similar technologies.
- Usage Data: Information about how you use our website, products, and services, such as pages visited, time spent on pages, and links clicked.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
We primarily collect this information directly from you. However, we may also obtain information from publicly available sources or third parties where legally permissible and relevant to our service provision.
2. How We Use Your Information
Your personal information is used for the following primary purposes:
- To Provide Services: To deliver our consulting services, including strategic growth planning, legal protection advice, and international market access facilitation. This includes managing our client relationships and fulfilling contractual obligations.
- To Communicate: To respond to your inquiries, provide information you request, send service-related communications, and manage appointments or consultations.
- For Marketing and Updates: To send you newsletters, industry insights, information about our new services, or event invitations, where you have consented or where otherwise permitted by law. You can opt-out of marketing communications at any time.
- To Improve Our Offerings: To analyze website usage and feedback to enhance our website, services, and client experience. This may involve anonymized or aggregated data.
- For Legal and Regulatory Compliance: To comply with our legal obligations, including record-keeping, and to protect our legal rights or defend against claims.
- For Business Operations: For internal administrative purposes, data analysis, security, and fraud prevention.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
3. Disclosure of Your Information
Disconduce does not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: To trusted third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., IT hosting, data analytics, marketing automation, payment processing). These providers are contractually bound to protect your information and use it only for the purposes for which we disclose it to them.
- Professional Advisors: To our lawyers, accountants, auditors, and insurers as necessary in the course of the professional services that they provide to us.
- Legal Requirements: If required by law, regulation, legal process, or governmental request (e.g., to respond to a subpoena or court order).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
If we transfer personal information to a third party in a country that does not have a similar level of privacy protection as Australia, we will take reasonable steps to ensure that the overseas recipient handles your personal information in a manner consistent with the Australian Privacy Principles.
4. Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include data encryption, access controls, secure servers, and regular security assessments. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means, and the applicable legal requirements.
5. Your Rights and Choices
Under Australian privacy law, you have certain rights regarding your personal information. These may include:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request correction of inaccurate, incomplete, or outdated personal information.
- Erasure: The right to request the deletion of your personal information, subject to certain legal limitations.
- Objection to Processing: The right to object to the processing of your personal information in certain circumstances (e.g., for direct marketing).
- Restriction of Processing: The right to request that we restrict the processing of your personal information in certain situations.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format, where applicable.
- Withdraw Consent: If we rely on your consent to process your information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance user experience, analyze site traffic, and personalize content and advertisements. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings, including disabling certain types of cookies. However, please note that disabling cookies may affect the functionality of our website. For more detailed information, please refer to our separate Cookie Policy (if applicable, or expand here).
7. Third-Party Links
Our website may contain links to other websites operated by third parties. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will post any changes on this page and update the "Last Updated" date at the bottom. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer at:
Disconduce Pty Ltd
Attn: Privacy Officer
123 Business Street, Sydney, NSW 2000, Australia (Placeholder Address)
Email: [email protected] (Placeholder Email)
Phone: +54 261 478-2390 (Placeholder Phone)
We will endeavor to respond to your inquiry promptly.
Last Updated: October 26, 2023